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Get ticket

GET
/tickets/{id}
curl --request GET \
--url https://api.muninx.com/tickets/example \
--header 'Authorization: Bearer <token>'
id
required
string

Ticket

Media type application/json
object
id
required
string
tenant-organization
required
string
creator
required
string
participants
required
Array<string>
customer-organization
required
string
assignee
required
string
team
required
string
created-at
required
string format: date-time
updated-at
required
string format: date-time
status
required

Ticket status.

string
Allowed values: new open pending on-hold solved closed
priority
required

Ticket priority.

string
Allowed values: low medium high urgent
title
required
string
message-count
required
integer
first-reply-sec
required
integer
avg-reply-sec
required
integer
max-reply-sec
required
integer
resolution-time-sec
required
integer
auto-solve-enabled
required
boolean
nullable
auto-solve-at
required
string format: date-time
auto-close-at
required
string format: date-time
Example
{
"status": "new",
"priority": "low"
}