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Welcome to MuninX
Quick start checklist
Move from a shared inbox
Core concepts
Roles and views
Tickets
Ticket statuses
Priorities
Organizations
Customers
Admin guide
Tenant organization setup
Customer access
Reply identity
Team management
Billing and agent pricing
Auto-solve & close
AI policy
Agent guide
Work your ticket queue
Handle a ticket
Reply and internal notes
Use AI-assisted replies
Reports for agents
Customer guide
Create a ticket
Follow up on a ticket
Search and filter tickets
Profile and notifications
Reports
Dashboard metrics
Analytics reports
Metric definitions
Integrations
Use MuninX with AI clients
Use MuninX with Smithery
API
Authentication
API reference
Overview
Analytics
Overview
Returns ticket analytics for the authenticated account
POST
Customer organizations
Overview
List customer organizations
GET
Create customer organization
POST
Lookup customer organization by domain
GET
Get customer organization
GET
Delete customer organization
DELETE
Update customer organization
PATCH
Update customer organization avatar
PUT
Messages
Overview
List ticket messages
GET
Create message
POST
Search
Overview
Search tickets
POST
Tenant organizations
Overview
Update tenant organization
PATCH
Get tenant organization
GET
Get AI policy
GET
Update AI policy
PUT
Get auto-solve and auto-close settings
GET
Update auto-solve and auto-close settings
PUT
Update tenant avatar
PUT
Tickets
Overview
List tickets
GET
Create ticket
POST
Get ticket
GET
Update ticket
PATCH
Tokens
Overview
List API tokens
GET
Create API token
POST
Delete API token
DELETE
User Notification Settings
Overview
Update notification settings
PUT
Get notification settings
GET
Users
Overview
List users
GET
Invite user in organization
POST
Get user
GET
Update user
PUT
Delete user
DELETE
Resend activation email
POST
Reference
Capability matrix
Pricing reference
Known limitations
Troubleshooting
Privacy and data handling
Support contact
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Overview
Tokens
Section titled “Tokens”
Manage and exchange user API tokens
Operations
Section titled “ Operations ”
GET
/tokens
POST
/tokens
DELETE
/tokens/{id}