List ticket messages

GET

/messages

curl --request GET \
  --url 'https://api.muninx.com/messages?ticket-id=example&limit=25' \
  --header 'Authorization: Bearer <token>'

• Production API

Returns messages for a ticket using cursor-based pagination. Customer users do not receive internal messages.

Authorizations

• bearerAuth

Parameters

Query Parameters

ticket-id

required

string

Ticket identifier whose messages will be returned.

limit

integer

default: 25 >= 1 <= 100

Maximum number of messages to return.

pageToken

string

Cursor returned by the previous messages page.

Responses

200

Messages page

Media type application/json

object

items

required

Array<object>

object

author

required

Author email, or organization display name when organization reply identity is enabled.

string

author-role

required

string

Allowed values: admin agent customer organization service

posted-at

required

string format: date-time

type

required

string

Allowed values: external internal

body

required

string

nextPageToken

Cursor for the next page of messages.

string

limit

required

Page size applied to this response.

integer

Example

{
  "items": [
    {
      "author-role": "admin",
      "type": "external"
    }
  ]
}

400

Invalid request.

Media type application/json

Error envelope emitted by the shared Gin error middleware.

object

code

string

message

string

error

string

key

additional properties

any

Example ^generated

{
  "code": "example",
  "message": "example",
  "error": "example"
}

401

Missing, invalid, or expired bearer token.

Media type application/json

Error envelope emitted by the shared Gin error middleware.

object

code

string

message

string

error

string

key

additional properties

any

Example ^generated

{
  "code": "example",
  "message": "example",
  "error": "example"
}

404

The requested resource does not exist or is not accessible.

Media type application/json

Error envelope emitted by the shared Gin error middleware.

object

code

string

message

string

error

string

key

additional properties

any

Example ^generated

{
  "code": "example",
  "message": "example",
  "error": "example"
}

500

Unexpected server error.

Media type application/json

Error envelope emitted by the shared Gin error middleware.

object

code

string

message

string

error

string

key

additional properties

any

Example ^generated

{
  "code": "example",
  "message": "example",
  "error": "example"
}