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Welcome to Muninx
Quick start checklist
Move from a shared inbox
Core concepts
Roles and views
Tickets
Ticket statuses
Priorities
Organizations
Customers
Admin guide
Tenant organization setup
Custom support email
Customer access
Reply identity
Team management
Billing and agent pricing
Auto-solve & close
AI policy
Agent guide
Work your ticket queue
Handle a ticket
Reply and internal notes
Use AI-assisted replies
Reports for agents
Customer guide
Create a ticket
Follow up on a ticket
Search and filter tickets
Profile and notifications
Reports
Dashboard metrics
Analytics reports
Metric definitions
Integrations
Use Muninx with AI clients
Use Muninx in ChatGPT
Use Muninx with Smithery
API
Authentication
API reference
Overview
Analytics
Overview
Returns ticket analytics for the authenticated account
POST
Customer organizations
Overview
List customer organizations
GET
Create customer organization
POST
Lookup customer organization by domain
GET
Get customer organization
GET
Delete customer organization
DELETE
Update customer organization
PATCH
Update customer organization avatar
PUT
Messages
Overview
List ticket messages
GET
Create message
POST
OAuth
Overview
OAuth authorization-server metadata
GET
MCP protected-resource metadata
GET
API protected-resource metadata
GET
MCP protected-resource metadata
GET
OpenID-compatible OAuth metadata
GET
Start authorization-code flow
GET
Submit authorization sign-in or tenant consent
POST
Introspect an OAuth access token
POST
Native OAuth callback
GET
Register an MCP OAuth client
POST
Exchange an authorization code or refresh token
POST
Search
Overview
Search tickets
POST
Tenant billing
Overview
Reconcile tenant subscription
POST
Tenant memberships
Overview
List a user's tenant memberships
GET
List tenant member directory
GET
List tenant memberships
GET
Add tenant membership
POST
Leave current tenant
DELETE
Preflight tenant membership invitation
POST
Get tenant membership
GET
Delete tenant membership
DELETE
Update tenant membership
PATCH
Resend tenant membership invitation
POST
Tenant organizations
Overview
Create tenant organization
POST
Update tenant organization
PATCH
Look up tenant organization by slug
GET
Get tenant organization
GET
Get AI policy
GET
Update AI policy
PUT
Get auto-solve and auto-close settings
GET
Update auto-solve and auto-close settings
PUT
Update tenant avatar
PUT
Tickets
Overview
List tickets
GET
Create ticket
POST
Get ticket
GET
Update ticket
PATCH
Tokens
Overview
List API tokens
GET
Create API token
POST
Delete API token
DELETE
uploads
Overview
Upload a file
POST
User Notification Settings
Overview
Update notification settings
PUT
Get notification settings
GET
Users
Overview
Get authenticated global profile
GET
Delete the authenticated account
DELETE
Update authenticated global profile
PATCH
Update user avatar
PUT
Change authenticated user's active tenant
POST
List authenticated user's tenant memberships
GET
Get a current-tenant user profile
GET
Reference
Capability matrix
Pricing reference
Known limitations
Troubleshooting
Privacy and data handling
Support contact
Overview
Messages
Section titled “Messages”
Messages endpoints in the Muninx API.
Operations
Section titled “ Operations ”
GET
/messages
POST
/messages